FAQ Categories


Categories for FAQs are required. Before you start creating FAQ items, create FAQ categories first (see instructions on the Categories page), so that you can assign the FAQ items to their corresponding FAQ categories.

Once you have created FAQ categories, they will show up in a drop-down menu that you can select from when creating an FAQ item.

The FAQs will be separated by category on your FAQ page.

How to Display an FAQ Category in a Menu

By default, any FAQ items added to your site will automatically populate at http://[yoursite].berkeley.edu/faq-page (see Create FAQs). If desired, FAQs assigned to a certain category can be displayed on their own page in a menu (i.e., only FAQs assigned to the chosen category will show up on the individual page). 

To do this: After creating your desired FAQ categories and FAQ items, display a single FAQ category by navigating to your Site Builder dashboard, then selecting "Add new link" for the Main Menu in the "Administer Menus" section.

Give the menu item a link title, then put the following in the "Path" field: faq/[name of FAQ category] (replace the brackets and text within brackets with the name of your FAQ category, using dashes between words, i.e., faq/specific or faq/specific-type). Select the parent item (where the single FAQ item should reside in the menu), then hit "Save".

When you visit your new single FAQ page, you should see the FAQs assigned to that category on one page.