FAQs

Edit Summary on Content Items

On many content types on the Open Berkeley platform, there is an "Edit Summary" option. On Landing pages, the label for this field is "Summary".

The "Edit Summary" option is helpful for showing the "teaser" (summary) text on the following features:

FAQ Display

Lists of Frequently Asked Questions and their categories can be displayed in three different ways: jump links, questions inline, or collapsible.

Listings Widgets

There are several "listings" widgets available, which allow you to show a listing of content with various display options. The workflow for constructing Listings widgets is to build your content first (i.e., create Content pages, News items, FAQ items, etc.), and then select Listings widgets that will display your content as desired.

The WYSIWYG (Editing) Toolbar

Overview

When you create a Content Page, News item, or FAQ item, and if you are a Site Builder creating certain widgets, you will notice an editing toolbar within the "Body" section:

Create FAQs

How to Create FAQs (Frequently Asked Questions)

For more information about the FAQ feature, please see "How do I add a set of FAQs to my site?"

Content Types

Overview

There are four content types available by default on an Open Berkeley site. If you are using any optional features on your site, then you will see additional content types available. 

FAQ Categories

Overview

Categories for FAQs are required. Before you start creating FAQ items, create FAQ categories first (see instructions on the Categories page), so that you can assign the FAQ items to their corresponding FAQ categories.

Featured Image

Overview of the Featured Image option

A few Open Berkeley features require the addition of a "featured image" on the original content item. The image can be uploaded or selected from the image library during the process of creating/editing a content item. 

A featured image should be added to content items when using the following features:

Topics (sitewide), a.k.a. Tags

About Topics, also known as Tags

Sitewide Topics are optional, and are available to help organize and feature your content. 

When you create Topics from your Dashboard (admin/dashboard), the same way you add FAQ categories and News types, you will notice that checkboxes for the various Topics are now available when you create content on your site.

Categories

The following taxonomy (category) options are available in Open Berkeley: